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"Since opening my practice I have used other billing firms in the past but was not completely satisfied with their service. Trying to get reports showing our outstanding claims from past billing firms was often a difficult task." Read more... or See all Testimonials |
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How does the patient kiosk increase my cash flow? The revenue cycle in a medical practice is relatively simple in nature. It starts when a patient schedules an appointment and the cycle continues when that patient arrives and services are rendered. Once services are rendered a claim is usually filed with the corresponding insurance company and the patient is then billed accordingly. With due time payment is then received from the insurance company and the patient. While this process seems simple on paper it is often times overwhelming. Your practice´s success will be determined by what you do when the revenue cycle begins for each of your patients. One of the key steps when the revenue cycle is initiated is to verify each patient´s insurance eligibility. The patient kiosk can perform this task instantaneously when patients arrive in your practice. The result of this is you will immediately know what your patient will owe right then and there as the kiosk will provide you with valuable information such as co-pay and co-insurance amounts in real time. This will allow your practice to collect patient payments when services are rendered versus the traditional method of invoicing patients once insurance claims are filed and explanation of benefits are received. What type of computer equipment will our office need to support the patient kiosk? All you will need is a high speed internet connection in your waiting room that the patient kiosk can be connected too. The web portal that your office staff will access to view patient benefits and check-in is web based so your current IT configuration should be sufficient enough to support the patient kiosk. Upon implementation of the kiosk we will perform extensive testing to determine that the kiosk is secure and stable. Why is the patient kiosk better than traditional methods used? Traditionally insurance eligibility and benefits verification has been done based on individual payer requirements. This usually consists of verifying benefits over the phone or the payer´s website. Since every payer has a different process, insurance eligibility has historically been both an administrative nightmare and inefficient process that absorbs a tremendous amount of a practice´s resources and time. The patient kiosk allows this process to be streamlined and handled through one portal. Insurance eligibility and benefits are immediately verified therefore reducing the amount of staff time that has historically been utilized to perform this process. The check-in process is also streamlined and done automatically when the patient enters their information into the kiosk. This further reduces the amount of a practice´s resources that are allocated to patient check-in and frees up staff time. Will the patient kiosk save my practice money? The internal cost savings that a practice experiences when the patient kiosk is implemented can be huge. Traditionally the insurance eligibility verification process has required an enormous amount of staff time and practice resources. The patient kiosk reduces the amount of staff time and practice resources that are required to perform insurance eligibility verification and check patients in. To have an in-depth cost analysis performed to show you how much insurance eligibility is costing you now versus if you were using the patient kiosk, contact a representative today. Is extensive training required to use the patient kiosk? No. We will provide initial training when the patient kiosk is implemented. Once your staff receive this training you will realize the patient kiosk is very user friendly and easy to use. After installation staff training requirements will be minimal. There is typically a set-up fee for the cost of the equipment, an activation fee to get the service started and an on-going monthly net work fee that is minimal. For practices that have installed the patient kiosk we have found that they have recovered their initial costs within two to three months due to a significant decrease in internal costs and practice resources that were previously allocated to insurance eligibility verification and patient check-in. We will be more than happy to provide you with a free, no obligation cost analysis and proposal. To receive a cost analysis and proposal, contact a representative today. |
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Atlantic Financial Consulting |
